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Beginning late in June, the Marion County Supervisor of Elections Office began mailing out updated voter information cards to registered voters in the county to reflect new districts and precincts. Some residents later reported receiving an incorrect zip code on their cards which belonged to an area in Arizona.

As the Office investigated the extent of the error last week, it also learned some residents received the wrong district number for the County Commission, said Marion County Supervisor of Elections Wesley Wilcox.

On July 6, Quality Printing and Mailing, a Gainesville, Florida, mailing house responsible for printing the cards, provided an apology to the Marion County Supervisor of Elections for the errors.

In addition to an apology, Tito Calvo, manager at Quality, wrote, “Due to the volume, we divided the mailings into three batches. Although the proofs we provided and your team reviewed were completely accurate, at some point during the second batch some of the data being printed became distorted. We are currently assessing our procedures to try and understand how this happened, and which records were printed incorrectly. We at Quality Printing and Mailing strive to offer the best Printing and Mailing services.”

Wilcox said his Elections Office and Quality are issuing replacement cards to all affected voters.

“We have used Quality Printing and Mailing Services for every bulk mailing since 2012 (10 years) without issue,” Wilcox said. “While this is a very unfortunate situation, we understand that mistakes happen and are working with the mail house to rectify the situation.”

Wilcox added, “Once again, the data we provided to the mail house was accurate and did not contain the incorrect zip code nor an incorrect County Commission district.

“Thank you for your patience and understanding.”

The Elections Office said the errors will not affect residents’ voting status.

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