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Bright House Networks has acknowledged a payment processing error has resulted in extra charges for some Florida customers.
According to Bright House spokesman Joe Durkin, about 3,000 Florida customers who wrote personal checks to pay their Bright House Networks bills were affected.
Paula Cooper of Citrus Springs was one of those residents. Her monthly Bright House bill of $140 was processed three times, resulting in a $420 charge — the last thing she wanted to hear this holiday season.
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